About Fall Creek Plumbing Heating & Cooling

More Than Plumbing. More Than Heating & Cooling.

Every home has a story.
 

It's where families gather around the dinner table. Where kids grow up. Where birthdays are celebrated. Where life happens. When something goes wrong, you're not just dealing with a broken furnace, a leaking pipe, or an air conditioner that won't keep up. You're protecting the place that matters most.
 

That's why Fall Creek Plumbing Heating & Cooling exists.

Founded by Ben and Morgan Shroyer, Fall Creek was built on a simple belief: if you're going to build a business, build one that makes your community better because it exists.
 

That means serving our neighbors with honesty, treating every home with respect, and creating opportunities for great people to build meaningful careers while doing work they can be proud of.

Our name isn't just where we work. It's who we serve.
 

For generations, Fall Creek has been part of the story of this community. Today, we're honored to carry that name by caring for the homes and families that make this area such a special place to live.

We know inviting someone into your home requires trust. That's why we believe exceptional service starts long before we ever pick up a wrench. It starts with answering the phone, showing up when we say we will, communicating honestly, respecting your home as if it were our own, and standing behind every job we complete.
 

Whether we're replacing a furnace in the middle of winter, repairing a water heater, unclogging a drain, or installing a brand new HVAC system, our goal is always the same.
 

To leave your home better than we found it.

To leave you feeling confident you called the right people.

And to earn the privilege of serving you again whenever you need us.
 

Our Mission

To protect the comfort, safety, and peace of mind of every family we serve while creating opportunities for our team and making our community stronger, one home at a time.
 

Our Promise

We don't believe in cutting corners.

We believe in doing the job right.

We don't believe in treating customers like transactions.

We believe every service call is the beginning of a relationship.

Because at the end of the day, we aren't simply in the plumbing and HVAC business.
 

We're in the peace of mind business.

That's the Fall Creek difference.